Frequently Asked Questions

General

What is an electric bike?


In short, electric bikes are just regular bicycles that have several electrical components added to them like a motor, a battery, and a controller. All the components are seamlessly integrated into the design. Just think of an e-bike as a supercharged version of your favorite bike from back in the day.




Who can ride an electric bike?


Our e-bikes were built with every type of rider in mind. Whether you're a seasoned pro or haven't ridden since you were a kid, we designed MOD bikes to be low maintenance and very easy to use.




How do electric bikes work?


The first thing to mention here is that every one of our models can be used just as a normal bicycle would. Everything you need to pedal and navigate your bike manually is still there. The electric components of an e-bike typically there to amplify human power. The features make it easier on the rider to go wherever they want. Hills are easier. Wind is more manageable. You can get to places quicker and by using less energy.
Depending on which MOD electric bike model you use, you’ll have different option riding options: pedal-assist, torque sensor, and all-electric (using a throttle). You’ll always have the opportunity to just pedal as well, and each bike is equipped with seven gears.




Do I need a license to drive an electric bike?


NO! Federal law considers electric bicycles in the class as regular bicycles, provided they meet two conditions: (1) the top speed in “electric only” mode is 20 miles per hour; and (2) the motor power must be no more than 750W. MOD electric bicycles meet both of the federal requirements. In our all-electric mode, the top speed is 20 miles per hour. Of course, you can go even faster by pedaling as well. As for our motors, MOD e-bikes motors do not cross the 750W limit, Consequently, electric bikes do not need a special registration, license, or insurance to operate. Moreover, they enjoy the same privileges as regular bicycles, such as being allowed to travel in available bike lanes. However, different states have their own special requirements regarding electric bike use. While most follow the federal lead, some do vary. Please reach out to your local transportation department for up-to-date information.




Do I need to know how to ride a bicycle to ride an electric bike?


No, you do not need to know how to ride a bicycle to ride an electric bike. While it certainly makes it a bit easier to get the hang of our electric bikes if you’ve ridden a bicycle in the past, our e-bikes are designed for everyone. Our models are easy to balance and most of them come equipped with a throttle, so there’s no need to worry about pedaling! Schedule a test drive, and we will help you get comfortable on a MOD bike before you head out for your next adventure.




What is pedal assist and how does it work?


In this mode, you can take advantage of combined human plus electric power. When you turn on your MOD e-bike, the motor will gently provide electric power as you pedal. You can still switch gears as the terrain changes to take advantage of more torque or faster speed. It’s an amazing feeling to use pedal-assist mode, as it makes cycling effortless, flattens out the hills, and frees you to just enjoy yourself and the scenery. Pedal-assist mode provides adjustable levels of assistance. The levels simply indicate how much additional power the motor will provide to complement your pedaling. The low setting will help you to get to a 5 mph speed while pedaling, while the high level will help you to get to 25 mph! A simple press of a button switches you through the different levels. When you’re just starting out on your MOD electric bike, get used to the pedal-assist on the lowest level before increasing the power. It’s a wonderful component, but you do need to use caution when implementing it.





Riding in Austin

Where can I ride an electric bike in Austin?


You can ride an electric bike just about everywhere in Austin! Be sure to look out for and obey restriction signs in public spaces though. As of December 2018, you can now ride e-bikes at:

  • Johnson Creek
  • Shoal Creek
  • Northern Walnut Creek Trail
  • Southern Walnut Creek Trail
  • Ann and Roy Butler Hike and Bike Trail
Maximum speed is 10 miles per hour at locations listed above.




Can I drive on the sidewalk?


Yes - you can ride your electric bike on Austin sidewalks, with a few exceptions. Please refer to this article for sidewalk restrictions. Always proceed with caution and be aware of your surroundings. If available, always try to ride in the bike lanes.




Do I need to wear a helmet when riding in Austin?


You should always wear a helmet when riding an electric bike, no matter where you are! While Texas does not require a helmet for riders over 18, we highly encourage you to wear one for safety and offer equipment from several top brands.




I'm renting a bike; where should I ride in Austin?!


We have MOD Maps for you to choose from that will help you see the best parts of Austin! Each map is designed around a specific theme - like Keeping Austin Weird or a family outing. Take one of our routes or make up your own!





Events

Can I host an event in your space?


Possibly! Please shoot an email to austin@mod-bikes.com with detailed information regarding your proposed event, and we’ll see what we can do!




When is the next MOD event?


Soon! Head to our Event page for more information.




Is there an age limit for events at MOD?


Age limit varies from event to event. For our after hours parties, guests usually need to be 21+. Most daytime community events are all ages. Age limits will be listed on our Event page.




Who do I contact about sponsoring a MOD event?


For event sponsorship information, give us a call at 512-518-3445 or shoot an email to austin@mod-bikes.com!





MOD Bikes

Can I rent a MOD bike?


Yes! We do rent our electric bikes and offer hourly, daily, and weekly rentals. We also rent safety equipment and accessories to sure your adventure is the best it can be! Check out our Rental page for more details.




How fast do your electric bikes go?


Depending on the model, our e-bikes can go up to 25 miles per hour -- when you combine our electric components with manual pedaling. For specific speeds, please refer to the information on each model’s page.




How long can I ride a MOD Bike on a single charge?


Depending on the model, our e-bikes have a range of up to 60 miles on a single charge. For specific ranges, please refer to the information on each model’s page.




Do your bikes have pedal assist or a throttle?


All MOD Bikes are equipped with pedal-assist technology. Some of our models also have a throttle! For specific modes, please refer to the information on each model’s page.




Can I bring my kids on a MOD Bike?


Yes - we encourage you to bring your children with you on rides! We offer child seats for children 9 months and up. We have different options including front and rear seats for riding with your kids. Whether they're 9 months or 9 years old, we have something for you! Please contact us for any specific questions you may have.




Do you offer financing?


Yes - MOD Bikes has partnered with Synchrony to offer flexible finance options. Choose between a 6 month or 12 month promotional period, and receive interest-free financing! 0% APR is subject to approval. Please refer to our Financing page for more information.




Do you offer trade-ins?


MOD Bikes has two components when it comes to trading in a bike. For any type of pre-used bicycle you bring in, we will credit you at least $100 for your MOD e-bike purchase. This allows you to recycle your pre-loved bike and upgrade to an electric bike. For MOD e-bikes, we offer a trade-in program to upgrade to a different model. Please call or come by the store for details.





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Sales: austin@mod-bikes.com

Phone: 512-518-3445

Store Hours: Tues-Sun 10a-5p

Store Address: 1632 S 1st St, Austin, TX  78704

© 2019 MOD BIKES. made with caffeine by The Collective Tide.